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Terms & Conditions

1. Agreement. These Terms of Use are entered into by and between You and Remind Sessions ("Company," "we," or "us").

 

2. Governing Terms. The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these "Terms of Use"), govern your access to and use of Remind Sessions, including any content, functionality, and services offered on or through Remind Sessions (the "Website"), whether as a guest or a registered user.

 

3. Acceptance. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, incorporated herein by reference. If you do not want to agree to these Terms of Use, including the agreements incorporated by reference herein, you must not access or use the Website.

 

4. Eligibility. This Website is offered and available to users who are 18 years of age or older. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

 

5. Pre-Payment for Sessions. All sessions for therapy services/workshops/courses must be pre-paid. Any therapy session/workshop/course (including the Initial Consultation/IC) is officially booked only upon prior payment.

 

6. Monthly Pre-Paid Billing for Regular Sessions. Clients wishing to book regular sessions at specific days/times, and/or with specific therapists, will be required to pre-pay on a monthly basis (by the 8th) to secure these sessions. The website will send invoices and payment reminders. The frequency of sessions and the associated cost will be as agreed upon by the parents/guardians of the child and as recommended by the therapist following the IC.

 

7. Ad-hoc Bookings. Ad-hoc, single-slot booking and session by session post-payments are permitted; however, it is important to note that such bookings do not ensure the availability of future sessions at the same day/time or with the same therapist. To guarantee future sessions at specific days/times and with specific Therapists, sessions must be pre-paid on a monthly basis.

 

8. Invoicing and Payment. Clients with booked sessions will receive a monthly pre-payment invoice detailing the charges for the scheduled sessions. Payments for these invoices are due by the 8th of every month. A late payment charge of 5% per month will be applied to all outstanding balances that are not paid by the due date. Repeated late payments or failure to pay may lead to suspension of services and/or loss of the reserved therapy slot.

 

9. Cancellation by Clinic. If a cancellation is initiated by our clinic, we will endeavor to offer a make-up session to ensure that the client does not miss out on their scheduled therapy. These make-up sessions will be arranged at a mutually convenient time and will be equivalent in duration and quality to the missed session. In the event that it is not feasible to schedule a make-up session, the client will not be charged for the cancelled session. The value of the missed session will be credited to the client's account and will be reflected as an adjustment in the next monthly bill.

 

10. Cancellation by Client due to Medical Reasons. Cancellations made by the client without the support of a Medical Certificate (MC) will be charged in full. This ensures that our resources are utilized efficiently and appointments are available for other clients in need. In cases where the cancellation is due to a medical reason and is supported by a valid MC, we acknowledge the necessity of the cancellation. The clinic will endeavor to arrange a make-up session to compensate for the lost time, subject to the availability of our therapists and resources. If arranging a make-up session is not feasible, the client will not be charged for the cancelled session. The value of the missed session will be credited to the client's account and will be reflected as an adjustment in the next monthly bill. Clients should notify the clinic of cancellations or rescheduling requests via phone as listed on the website or via email at info@remindsessions.com.

 

11. Long-term Cancellations and Slot Reservation. Clients planning long-term absences (e.g., due to travel or other personal reasons) must inform the clinic at least 14 days in advance. The decision to hold or release the slot will be considered based on individual circumstances. Clients may be required to pay to reserve their slot during extended absences.

 

12. Refund Policy. We offer a full refund for any unused therapy sessions. If, for any reason, you decide to discontinue your sessions with us, we will ensure that the process is hassle-free. You are entitled to a refund for all sessions that have not yet been utilized, with no questions asked. To request a refund, please contact our administrative team either via phone as listed on the website or via email at kay@remindsessions.com. Provide your name, contact details, and any relevant information about your sessions. Our team will assist you with the refund process and ensure it is completed promptly. Once a refund request is received and verified, we will process your refund as quickly as possible. Please allow a standard processing time of up to 10 working days to process your refund request.

 

13. Agreement and Compliance. By utilizing our services and booking sessions, clients agree to adhere and comply with this payment and cancellation policy. This policy is devised considering the best interest of both the clients and the clinic, ensuring fairness and efficient management of schedules.


 

CHANGES TO THE TERMS OF USE

 

1. Amendments. The Company may revise and update these Terms of Use from time to time in its sole discretion. All changes are effective immediately when they are posted, and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time to be aware of any changes, as they are binding on you.

 

PRIVACY

 

1. Privacy Policy. Your use of the Website is also subject to the Company's Privacy Policy. Please review our Privacy Policy, which also governs the Website and informs users of our data collection practices. Your agreement to the Privacy Policy is hereby incorporated into these Terms of Use.

 

DISCLAIMER

 

Your use of the Website is also subject to the Company's Disclaimer. Please review our Disclaimer, which also governs the Website and informs users of various limitations regarding the information provided on the Website. Your agreement to the Disclaimer is hereby incorporated into these Terms of Use.

 

ACCESSING THE WEBSITE AND ACCOUNT SECURITY

 

1. Website Availability. The Company reserves the right to withdraw or amend this Website and any service or material we provide on the Website in its sole discretion without notice. The Company will not be liable if, for any reason, all or any part of the Website is unavailable at any time or for any period. From time to time, the Company may restrict access to some parts of the Website, or the entire Website, to users, including registered users.

 

2. Account Information. To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website and any resources downloaded from the Website that all the information you provide on the Website is correct, current, and complete. You agree that all information you provide to register with this Website or otherwise, including but not limited to through the use of any interactive features on the Website, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

 

3. Account Security. If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your user name, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

 

4. Account Deactivation. The Company has the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time in its sole discretion for any or no reason, including if, in the Company's opinion, you have violated any provision of these Terms of Use.


 

NO UNLAWFUL OR PROHIBITED USE AND INTELLECTUAL PROPERTY

 

1. License Grant. You are granted a non-exclusive, non-transferable, revocable license to access and use the Website and the resources available for download from the Website strictly in accordance with these Terms of Use.

 

2. Prohibited Use. As a condition of your use of the Website, you warrant to the Company that you will not use the Website or any of the resources available for download from the Website for any purpose that is unlawful or prohibited by these Terms. You may not use the Website or any of the resources available for download from the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party's use and enjoyment of the Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website.

 

3. Intellectual Property Rights. All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Website, is the property of the Company or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions contained in any such content and will not make any changes thereto.

 

4. Restrictions on Use. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Website or any of the resources available for download from the Website.

 

5. Resale Prohibited. The Company content is not for resale. Your use of the Website or any of the resources available for download from the Website does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your individual use, and will make no other use of the content without the express written permission of the Company and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of the Company or our licensors except as expressly authorized by these Terms.

 

6. Trademarks. The Company name, the Company logo, the Company slogan, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

 

7. Educational and Informational Purposes Only. As set forth more fully in the Disclaimer, the information contained on the Website and the resources available for download through the Website are for educational and informational purposes only. The information contained on the Website and the resources available for download through the Website is not intended as, and shall not be understood or construed as legal, financial, tax, medical, health, or any other professional advice.

 

8. Accuracy and Personal Responsibility. As set forth more fully in the Disclaimer, we have done our best to ensure that the information provided on the Website and the resources available for download are accurate and provide valuable information, but we cannot guarantee the accuracy of the information. Neither the Company nor any of its owners or employees shall be held liable or responsible for any errors or omissions on the Website or for any damage you may suffer as a result of failing to seek competent advice from a professional who is familiar with your situation.

 

9. User Responsibility. By using the Website, you accept personal responsibility for the results of your actions. You agree to take full responsibility for any harm or damage you suffer as a result of the use, or non-use, of the information available on the Website or the resources available for download from the Website. You agree to use judgment and conduct due diligence before taking any actions or implementing any plans or policies suggested or recommended on the Website.


 

NO GUARANTEES AS TO RESULTS

 

1. Disclaimer of Results. You agree that the Company has not made any guarantees about the results of taking any action, whether recommended on the Website or not. The Company provides educational and informational resources that are intended to help users of the Website succeed. You acknowledge that your ultimate success or failure will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond the control and/or knowledge of the Company.

 

2. Prior Results. You also acknowledge that prior results do not guarantee a similar outcome. Thus, the results obtained by others, whether clients of the Company or otherwise, applying the principles set out in the Website are no guarantee that you or any other person or entity will be able to obtain similar results.

 

EMAIL AND OTHER ELECTRONIC COMMUNICATIONS

 

1. Electronic Communications. Visiting the Website or sending emails to the Company constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the Website, satisfy any legal requirement that such communications be in writing.

 

2. No Contractual Relationship. We would be pleased to communicate with you by email, and there are various places on the Website that provide you the ability to send an electronic communication to the Company. Any such email or other electronic communication, however, does not create a business relationship or any contractual relationship.

 

3. Confidentiality. As set forth more fully in our Privacy Policy, we will take reasonable steps to ensure that any communications remain confidential, but we cannot guarantee the security of such communications and cannot guarantee that we would not be required to disclose such communications as a result of a court order.


 

USE OF COMMUNICATION SERVICES

 

1. Communication Services. The Website may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, blog comment sections, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services").

 

2. Prohibited Conduct. You agree to use the Communication Services only to post, send, and receive messages and materials that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

 

  • Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as rights of privacy and publicity) of others;

  • Publish, post, upload, distribute, or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topic, name, material, or information;

  • Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consents;

  • Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer;

  • Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages;

  • Conduct or forward surveys, contests, pyramid schemes, or chain letters;

  • Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner;

  • Falsify or delete any author attributions, legal or other proper notices, or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;

  • Restrict or inhibit any other user from using and enjoying the Communication Services;

  • Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service;

  • Harvest or otherwise collect information about others, including email addresses, without their consent;

  • Violate any applicable laws or regulations.

 

3. Monitoring and Termination. The Company has no obligation to monitor the Communication Services. However, the Company reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. The Company reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

 

4. Disclosure of Information. The Company reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process, or governmental request, or to edit, refuse to post, or to remove any information or materials, in whole or in part, in the Company's sole discretion.

 

5. User Responsibility. Always use caution when giving out any personally identifying information about yourself in any Communication Service. The Company does not control or endorse the content, messages, or information found in any Communication Service and, therefore, the Company specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Company spokespersons, and their views do not necessarily reflect those of the Company.

 

6. Uploaded Materials. Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction, and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
 

USE OF TEMPLATES AND FORMS

1. License Grant. The Company provides various templates and/or forms for download and/or sale on the Website. The Company grants you a limited, personal, non-exclusive, non-transferable license to use such templates and/or forms for your own personal or internal business use.

 

2. Restrictions. Except as expressly permitted herein, you may not modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance, or in any way exploit any of the templates and/or forms. You may not sell, redistribute, or otherwise transfer the templates and/or forms to any third party without the express written consent of the Company.

 

3. Authorized Use. You may only modify the templates and/or forms to the extent necessary to fill them out for your authorized use.


 

USE OF PAID COURSES, PROGRAMS, AND ASSOCIATED MATERIAL

1. License Grant. The Company may, from time to time, provide various courses, programs, and associated materials for sale on the Website. The Company grants you a limited, personal, non-exclusive, non-transferable license to use such Courses for your own personal or internal business use.

 

2. Restrictions. Except as expressly permitted herein, you may not modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance, or in any way exploit any of the Courses. You may not sell, redistribute, or otherwise transfer the Courses to any third party without the express written consent of the Company.

 

3. No Competitive Use. You agree not to create any derivative work based upon the Courses and you agree not to offer any competing products or services based upon any information contained in the Courses.

 

USE OF FREE DOWNLOADABLE CONTENT

1. License Grant. The Company provides various resources on the Website, which users may access by providing an email address. The Company grants you a limited, personal, non-exclusive, non-transferable license to use such "Freemium Content" for your own personal or internal business use.

 

2. Restrictions. Except as expressly permitted herein, you may not modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance, or in any way exploit any of the Freemium Content. You may not sell, redistribute, or otherwise transfer the Freemium Content to any third party without the express written consent of the Company.

 

3. No Competitive Use. You agree not to create any derivative work based upon the Freemium Content and you agree not to offer any competing products or services based upon any information contained in the Freemium Content.


 

GUESTS

1. Third-Party Content. The Company may, from time to time, provide information from third parties in the form of podcast guest interviews, interviews on other platforms, guest blog posts, or other media. The Company does not control the information provided by such third-party guests and is not responsible for investigating the truth or accuracy of any information provided by such guests. The Company makes no representations or warranties, express or implied, regarding the accuracy, completeness, or reliability of any information provided by third-party guests.

 

2. Intellectual Property Rights. Individuals who agree to appear as guests on any podcast offered by the Company agree to transfer all intellectual property rights they may have in any such interviews to the Company and further provide a license to any rights they are unable to assign.


 

NO WARRANTIES

THE COMPANY MAKES NO WARRANTIES REGARDING THE PERFORMANCE OR OPERATION OF THIS WEBSITE. THE COMPANY FURTHER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE INFORMATION, CONTENTS, MATERIALS, DOCUMENTS, PROGRAMS, PRODUCTS, BOOKS, OR SERVICES INCLUDED ON OR THROUGH THIS WEBSITE. TO THE FULLEST EXTENT PERMISSIBLE UNDER THE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.


 

LIMITATION OF LIABILITY

1. Disclaimer of Warranties. THE WEBSITE, INCLUDING ALL INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES AVAILABLE THROUGH THE WEBSITE, IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

 

2. No Representations. THE COMPANY AND ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, OR ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES, OR RELATED GRAPHICS CONTAINED ON THE WEBSITE FOR ANY PURPOSE.

 

3. Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE WEBSITE, WITH THE DELAY OR INABILITY TO USE THE WEBSITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS OBTAINED THROUGH THE WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THE WEBSITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF THE COMPANY OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

 

4. Governing Law. This Agreement shall be governed by and construed in accordance with the laws of [State/Jurisdiction], without regard to its conflict of law provisions.

 

5. Entire Agreement. This Agreement constitutes the entire agreement between you and the Company concerning the subject matter hereof, and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written.

 

6. Severability. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

 

7. Waiver. No waiver of any provision of this Agreement shall be effective unless in writing and signed by the party against whom such waiver is sought to be enforced.

 

8. Notice. Any notice or other communication hereunder shall be in writing and shall be deemed to have been duly given when delivered personally, sent by certified or registered mail, postage prepaid, return receipt requested, or sent by overnight courier service, addressed as follows:

 

If to the Company:

[Company Name]

[Company Address]

 

If to you:

[Your Name]

[Your Address]

 

9. Binding Effect. This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective successors and permitted assigns.


Protecting Ourselves

You agree to protect us from any claims or losses related to your use of our website. This includes any claims or losses caused by your violation of these Terms of Use or your violation of someone else's rights.

 

Ending Your Access

We can terminate your access to our website at any time without notice. We can also restrict your access to certain parts of our website.

 

No Special Relationship

Using our website doesn't create any special relationship between you and us. We're not your partners, employees, or agents.

 

Changes to These Terms

We can change these Terms of Use at any time. If you continue using our website after we make changes, you're agreeing to the new terms. We encourage you to check these Terms of Use regularly to stay up-to-date.

 

The Whole Story

These Terms of Use, along with our Privacy Policy and Disclaimer, make up the entire agreement between you and us regarding our website. They replace any previous agreements or communications.

 

English Only

We want to make sure that everyone understands these Terms of Use. We've written them in English, and that's the language we'll use for all communications related to these Terms.

 

Keeping Things Up-to-Date

We might make changes to these Terms of Use from time to time. If we do, we'll post the updated version on our website. The most recent version of these Terms of Use will always be the one that applies. We encourage you to check back regularly to make sure you're aware of any changes.

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